How do I pay off my loan?

You pay a fixed monthly fee as well as installments on your loan according to your repayment plan, which you can find by logging in to My Qred with BankID.

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How do I receive the invoice?

The invoice is sent to the e-mail address you provided in the application form.
Contact customer service if you want us to change this or send it to you by post. You can also find the invoice by logging in to My Qred with BankID, which is the self-service portal for customers of Qred.

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Can I have an EHF invoice sent to me?

We do not offer this service, but we can update your email address to receive invoices.

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When is the first due date?

The first due date is one month from when you signed the contract. You will be sent an invoice 10 days before the due date with an account and KID number that is valid for the entire loan period. Contact customer service if you need to change the due date.

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Is the repayment plan binding?

No, the repayment plan is not binding and you can therefore repay the loan at any time without additional costs. Contact customer service if you plan to repay the loan earlier so that we can produce a final invoice for you.

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